Company Response Review Report Review
Would use again, one minor issue

Anthony Submitted this review about Magic Carpet Auto Transport
Review made Live: 8/26/2010 6:28:00 PM
Great customer service. Only problem was that after the vehicle was promptly delivered, the agent who arranged for the vehicle transport was no longer with the company which meant I had to do a bit of footwork to track someone down to help me get my rebate and to get a final receipt. I was also overcharged by $62. Both issues were quickly resolved by Kristen. I was just a bit annoyed that it took footwork on my end to coordinate the transfer of my account to someone still with the company.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Pennsylvania
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2042700
Quote or Order Cost:
$766

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 8/31/2010 3:13:00 PM
Anthony- Thank you for taking time to write a review. So glad I could assist in getting things resolved for you. I wish I would have know sooner that Clinton was no longer with the company- I would have been able to act even faster. If I am ever able to assist in the future - I am happy to do so! Kristaan 317-547-4021 kristaan@magiccarpetautotransport.com