Company Response Review Report Review
Mixed reviews

Susan Submitted this review about Magic Carpet Auto Transport
Review made Live: 8/20/2010 5:40:00 PM
Car arrived before I expected it to which was great, but the time it took to secure a driver to transport my car to the depot in Long Beach was way longer than necessary and was really over a couple dollars. I was not happy with the fact that I got a phone call from the trucker transporting the car stating that Matson would not accept the car until the bill for shipping was paid by Magic Carpet, since i had paid them more than than a week prior. That matter was quickly cleared up by Trevon, but at the time I didn't need the extra agravation.
Shipment Details
Origin State:
New Hampshire
Pickup:
On Time
Destination State:
Hawaii
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2035957
Quote or Order Cost:
$2150

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 8/21/2010 11:29:00 AM
Wow- I had no idea that you were so dissatisfied with me and the driver. Not once did you express that you were frustrated with me. I pay attention to details and this route was really smooth considering the business of moving around the world. I apologize for any inconvenience you experienced. Best wishes, Trevon