Company Response Review Report Review
John@magiccarpet

Ashly Clarke Submitted this review about Magic Carpet Auto Transport
Review made Live: 8/14/2010 10:48:00 PM
I will start by saying that part of the reason why there was some confusion on my delivery was because my husband cancelled the original order. After calling John back he managed to get the driver to go back and pick up my car which was very kind of him. He worked very hard to convince the driver to go back and I reall appreciated that. However, I will say that the amount of communication could have been better. I would have liked to have more contact with John since the actual driver only contacted me twice and he was late on the delivery. Other than that, John did a good job of getting my needs met and getting my car delivered.
Shipment Details
Origin State:
South Carolina
Pickup:
Late
Destination State:
Arizona
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2035044
Quote or Order Cost:
$845

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 8/16/2010 4:36:00 PM
Ashly, thank you for this review... sorry I did not live up to a 5 STAR review. I too wish the Driver was more communicative... best of luck to you. Regards, John