Company Response Review Report Review
don't be fooled by the reviews

Qi Submitted this review about Magic Carpet Auto Transport
Review made Live: 8/11/2010 4:18:00 PM
I quoted three company about 3 weeks before moving from MA to TX and choose Magic carpet because the company has the best reviews, everything seems good when it start, however, I never got any email and phone call from them after they got all my information, 3 days before our moving I tried to call them and the rep told me they still can't locate a driver for me, and ask me to pay extra for express handling, which will cost extra 200 dollars.
I then contact a couple more companies and figure out what is going on, these companies(including majestic carpet) are just brokers, they don't have truck to ship your car, what they do is very simple, they got your car info(destination, model, etc) and list it on a driver's bbs with the price they offer to driver, the problem is the company always list the price low and of course can't locate a driver, then the last day they will call you and ask for extra money to handle the situation in a express way.
I end up with an carrier who find a driver for me in 2 days, everything went smoothly and got the car on time and only charge 730 dollars.
so stay away from these brokers, call the carrier and get the price quote, you will save money and less trouble
Shipment Details
Origin State:
Massachusetts
Pickup:
Never
Destination State:
Texas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Wu
Quote or Order Cost:
$900

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 8/12/2010 11:29:00 AM
Qi, My apologies on the inability to get a carrier on your order. Some routes are more difficult than others and the supply does not always meet the demand. Your situation is on of those. I am glad things did work out for you eventually and I wish we would have been able to make the transport happen for you