Company Response Review Report Review
69 VW transport

Thomas J Hallahan Submitted this review about Magic Carpet Auto Transport
Review made Live: 6/24/2010 8:25:00 AM
This is the first time I have purchased an antique car and had it transported across the country. The car was paid for in full on April 21 and was available for transport that day in California. John Mendez could not find a carrier to go to Nipomo so I enlisted the help of my brother to bting the car to Ventura where a carrier would pick it up. The carrier would not pick it up at his door because the street was too narrow so my brother drove the car to a nearby location. Although John Mendez answered all my calls the carrier driver did not respond well at all to John. He did in fact return my calls albeit was usually hours later or in some cases the next day. The carrier was late by a few hours picking up the car and 3 days late delivering. I understand that was out of John's hands once the car was picked up but he did try his best to contact the carrier driver without much success. I will reccomend your service to others with the caveat that you don't use that carrier again.
Thanks
Thom
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Florida
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
2016186
Quote or Order Cost:
$1050

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 6/24/2010 2:43:00 PM
Tom, thank you for you review, wish I could have earned 5 Stars tho. As you'd mentioned the driver was difficult to reach at times, but if you rate me on how I delivered... I'm hoping it would have been a 5 Star. Please let me know if I can ship another vehicle for you again. John @ Magic 303- 499- 9734 direct