Company Response Review Report Review
Slow start, but overall I was pleased!

Yvette Submitted this review about Magic Carpet Auto Transport
Review made Live: 6/22/2010 2:36:00 PM
The only draw back I experienced was that the original quote was lower than what I actually ended up paying. It was difficult to find a carrier at the original rate quoted due to the car's location and final destination. It took nearly 3 weeks to find a carrier and by then in order for me to get my car in time, it was necessary for me to pay an additional $250. I was not thrilled with the rate increase BUT I completely understood as I had spoken with other carriers who explained that the route from Central Coast California to DC made it difficult to find a carrier and especially at a low rate. I am not sure that this is Magic Carpet's fault though which is why I still believe they deserve an excellent rating. Michelle was awesome to work with. She worked diligently to find me a carrier, always returned my calls, and kept me updated on her progress. Once Michelle found a carrier, he picked my car up within hours. My carrier was friendly, stayed in contact with me to let me know when to expect him and was pleasent to deal with in person. More importantly, my car made it without any trouble and aside from my car being dirty from the weather (not an issue) there were no problems. Overall, I would recommend Magic Carpet and will use them again if I ever need to transport my vehicle. Thank you!
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Washington DC
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1310255
Quote or Order Cost:
$1192

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 6/23/2010 11:44:00 AM
Yvette, Thanks so much for the 5- Star review!! You were a pleasure to work with and I am so happy things worked out for you. Michelle 360-834-2900