Company Response Review Report Review
Magic Carpet Auto Transport Review

Jeff Kramer Submitted this review about Magic Carpet Auto Transport
Review made Live: 9/8/2009 2:19:00 PM
After making initial contact with Stephanie on 3 Aug, I experienced some concern about the time it took to actually arrange for a carrier for pick-up my vehicle on 10 Aug. I felt I had to make some follow-up calls before I got a "warm-fuzzy" that everything would work as expected. However, once Stephanie found a carrier, everything went perfectly and Stephanie's subsequent follow-up was great. For the future, I would recommend providing a bit more information up-front to ensure the customer understands some of the constraints your company faces in scheduling a carrier so that the customer knows what to expect as your process moves forward.
Shipment Details
Origin State:
Colorado
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
268275
Quote or Order Cost:
$750

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 9/8/2009 3:37:00 PM
Thank you for your Review Jeff, I do apologize that you didnt recieve a complete Five star service....Fell free to contact me if you need another auto transport. ~*Stephanie*~