Company Response Review Report Review
Magic Carpet customer service excellent

Michael Robins Submitted this review about Magic Carpet Auto Transport
Review made Live: 6/22/2009 7:15:00 PM
My wife's family needed to transport her deceased father's car from California to Georgia because nobody was able to drive the vehicle. Everybody had arrived in California for the funeral by airplane with return fllights already booked.

Her brother did a search for car transport companies and picked Magic Carpet due to their excellent ratings. He noted that some companies were a little cheaper but because of the excellent ratings of Magic Carpet her was willing to pay a little more for peace of mind.

Well, I am glad he made that decision. Because the car was delivered to me in Georgia and our contact person Stephanie Hamilton handled everything in an excellent manner from beginning to end. Her customer service goes beyond what is expected from an organization.

I had called her numerous times about various things that she really did not even have to be involved with and she always responded to my needs above and beyond the call of duty so to speak.

With people like Stephanie at Magic Carpet you can be assured that your car transport experience will be pleasant and worry free.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Georgia
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
259861
Quote or Order Cost:
$900

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 6/22/2009 8:37:00 PM
THANK YOU SOOOO MUCH MICHAEL. YOU ARE SUCH AN AWESOME CUSTOMER. THANK YOU FOR EVERYTHING, TAKE CARE. HOPE ALL GOES WELL WITH YOU AND THE FAMILY. FEEL FREE TO CONTACT THE COMPANY FOR ANY OTHER SHIPPING NEEDS!!! ~*Stephanie*~