Company Response Review Report Review
Great customer service

Katherine Submitted this review about Magic Carpet Auto Transport
Review made Live: 5/29/2009 9:00:00 PM
Within 5 minutes of hanging up the phone and canceling the previous auto transport company that hadn't moved my car for 3 weeks, Crystal called from my online inquiry(Thurs). She was knowledgeable and provided answers and suggestions as to why my car was stuck in a virtual parking lot. The next morning, I confirmed my order and that afternoon the car was dispatched (Friday) for Tuesday (Monday was a holiday). She has been consistent and has great follow through on the status of my vehicle in transport. Highly recommend this company and Crystal.
Shipment Details
Origin State:
Colorado
Pickup:
On Time
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Crystal
Quote or Order Cost:
$750

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 6/3/2009 12:17:00 PM
Katherine, Thank You for the fantastic review. I'm glad I could help get your vehicle out of the repair shop in a timely fashion. I do apologize for all the truck delays on delivery. Thanks again. -Crystal Warner-