Company Response Review Report Review
Magic Carpet

Mary Submitted this review about Magic Carpet Auto Transport
Review made Live: 10/28/2013 12:37:00 PM
Would use Magic Carpet again since they were able to price match, found me a 5 star rated carrier, and got my car picked up promptly. However, they seem to have over-sold their part in the timing. They made it sound like they could guarantee me a delivery date, but, in fact, that is in the hands of the carrier. This left me waiting for my car to arrive for 4 days, when I should have just listened to the carrier's ETA.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
10086057
Quote or Order Cost:
$1013

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 10/28/2013 6:01:00 PM
5 STAR SERVICE FROM DOUG - 360-853-2825, doug_w@magiccarpetautotransport.com CALL OR EMAIL DOUG FOR A FREE QUOTE. Mary, I am sorry it sounded like I could guarantee a delivery date. You are correct, it is totally up to the driver. I will be more clear next time. Thanks for your review.