Company Response Review Report Review
Poor Service

Jim Submitted this review about Magic Carpet Auto Transport
Review made Live: 8/26/2013 6:54:00 PM
I gave them an order 10 days ago although I was told they only needed a few days. Primary contact had limited availability the last week due to family commitments, which I understand. However, no one ever followed through on the order...no response to calls or emails to primary contact or his boss who I was told to contact in his absence. They totally dropped the ball and now I cannot get the vehicle delivered on time at my daughter's college.
Shipment Details
Origin State:
Connecticut
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1004047
Quote or Order Cost:
$1265

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 8/27/2013 1:28:00 PM
Jim, I am sorry we dropped the ball for you. That is not how we do business at Magic Carpet and I am truly sorry your experience was less than our best. I am sorry for any inconvenience this has caused you.