Company Response Review Report Review
Excellent Service & Early Delivery

Maxima Ruby Submitted this review about Magic Carpet Auto Transport
Review made Live: 2/28/2013 10:09:00 PM
This was my first time ever shipping a car. I have to admit I was very nervous. The car was being picked up at an elderly relative's house in Texas and being brought to Ohio. I went on the Magic Carpet site and requested a quote. At my request, I was provided an automatic 5 quotes from the Magic Carpet family of companies. Within approximately 15 minutes, I had a phone call and email from one of the companies. A little later, I received another call from another affiliate. The callers were the absolute nicest, patient and accommodating people I have had contact with in a business in recent memory. There was no pressure, just absolute great customer service. I chose to go with Magic Carpet instead of the affiliates. My rep. was Jeff Vigue. Jeff was outstanding! I received so much communication from Jeff about the transport, I feel like we are friends now. He kept me posted every step of the way. Even when the car was with the trucking company, Jeff still checked in with me daily to see if I needed anything and offered any updates. Jeff and Magic Carpet are an A+ in my opinion. I highly recommend them to anyone.

My worries about my elderly relative having problems when the car was picked up were unfounded, the truck drivers were great and it went smooth. No stress.

I will be shipping another car from Texas in the future. I plan to use Magic Carpet and hope Jeff still works there. I wouldn't even think of calling anyone else. Read the reviews carefully before you select a company.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Ohio
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
10003087
Quote or Order Cost:
$725

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 3/1/2013 10:04:00 AM
5 STAR SERVICE FROM JEFF - 360-953-7137, jeff@magiccarpetautotransport.com CALL OR EMAIL JEFF FOR A FREE QUOTE Thanks for the nice review Larry. I feel like we are friends also. As your friend, it was my pleasure helping transport your car!