Company Response Review Report Review
Vehicle Condition

Chris Submitted this review about Magic Carpet Auto Transport
Review made Live: 12/16/2012 11:41:00 PM
Briana was very helpful in getting my vehicle picked up after the available date. She has always returned my phone calls promptly and gave me the transporters information and date the vehicle would be dropped off. However the transporters did not return my phone calls everytime I called they only catacted me once to verify my address and date and time of delivery on December 4th. The transporters need to have more contact with their customers. The vehicle was received very dirty.
Shipment Details
Origin State:
Michigan
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
15474
Quote or Order Cost:
$1300

Car Condition
  • Vehicle was dirty
Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 12/27/2012 11:19:00 AM
Briana Peterson 360-817-1709 Chris thank you again for using Magic Carpet and for taking the time to give us some feedback. I'm sorry that you had a difficult time with the carrier, we will be addressing this issue.