Company Response Review Report Review
Car delivery....beyond expectations

Stan Zielin Submitted this review about Magic Carpet Auto Transport
Review made Live: 11/12/2012 8:51:00 PM
There was a delay ( about 5-7 days) re the time my car was promised to be delivered to me in Brooklyn. But hurricane Sandy brought forth major problems, that is, getting my car to me from Newark,NJ due to flooding, limited access to bridges and tunnels to Brooklyn,etc. Kathy called me daily, even 3 times daily, with updates, even having me go to Newark directly and nicely offer a slight rebate to do so. But, as promised, Kathy and your company came through and my car was delivered to me, belatedly (thank you Sandy), in front of my front door, and I was happy.
Thank you for your great service and keeping me in the loop when changes happened.
Stan Z
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New York
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
15136
Quote or Order Cost:
$1300

Company Response
Terry Williams from Magic Carpet Auto Transport Submitted this response.
Response Date: 11/13/2012 11:50:00 AM
KATHY ASHLOCK-360-834-2900-kathy@magiccarpetautotransport.com Stan, thank you for taking the time to leave me this review. That storm was a challenge getting vehicles out of that area, and you were so understanding and I thank you for that.