Melissa we at Magic Car regret that your car was not picked up on a timely manner. You did not mention in your review that we provided you with three different prices to move your car, and you chose the least expensive, it as explained to you that the price that you were choosing was the cheapest, so your car was last in line, since there were other cars paying more to drivers. This was all explained to you at the beginning, but you still chose the least expensive way, that usually takes longer to pick up the vehicle. If you could have waited two more days we had a driver for you confirmed to pick up your vehicle. But when we spoke to you, you told us that you did not wish to wait that you would make other arrangements. Again we emphasize that Magic Car Transport did not lie to you or gave you the run around on the contrary.And your deposit has been refunded in full. R.H.