Review Report Review
Bait and switch... but still cheap

Michael G Submitted this review about Magic Car Transport LLC
Review made Live: 6/2/2013 3:00:00 AM
I'll describe my experience from start to finish. I was quoted the amazing price of $705 to move my car and Anthony said they would pick it up in 3 days. 9 days went by before he got a hold of me... I couldn't get him on the phone to ask him what was going on in the meantime. This appears to be a one man operation and Anthony is busy. Fair enough for the price. When he did get back to me he said that he was passing it off to another delivery company and that they would have it done fast (like next day pickup) but the price would be increased $150. That put the price at $855 which was still reasonable; he also gave me the ability to opt out at that point. I took his offer and the guys got the car super quickly, loaded it up and delivered my car from Texas to Oregon in 4 days. That was fast but I think the credit went to the guys he passed me on to for that.

TL;DR Poor communication, not quoted price, but would use again I guess.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
Oregon
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1276
Quote or Order Cost:
$855