Company Response Review Report Review
excellent customer service!

Anne Submitted this review about MJ Parker Trucking
Review made Live: 2/10/2010 9:43:00 PM
Joanne responded promptly with a fair quote and answered all of my questions about the process, and kept me updated about the progress of my order. I needed the pickup to be on a specific day and time, as the seller had a very tight schedule. The carrier, Glenford Branham, is an owner/driver who was able to accommodate the 30 minute window which the seller requested, and delivery was made the following evening, ahead of the 2 day estimate. On my end, Glen graciously delayed his schedule by an hour to meet my needs, and carefully handled my auto, delivered in great condition except for a thick coating of dust which was to be expected on an open truck. He even carried some bottled water to clean my windshield. I would definitely use MJ Parker Trucking/ Parker Auto Transport again and highly recommend them.
(If you expect a night delivery, bring a flashlight, spray bottle of water and paper towels if you want to inspect your vehicle thoroughly.)
Shipment Details
Origin State:
Kentucky
Pickup:
On Time
Destination State:
New Jersey
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
anne marie
Quote or Order Cost:
$550

Car Condition
  • Vehicle was dirty
Company Response
Joanne Parker from MJ Parker Trucking Submitted this response.
Response Date: 2/10/2010 10:34:00 PM
Anne, Thank you for the nice review. Customer service is our #1 goal. We use a selected group of drivers that feel the same about customer service. Best wishes ~ Mike & Joanne