Company Response Review Report Review
Great Company !! Great Surprise !!

rfa1949 Submitted this review about MJ Parker Trucking
Review made Live: 10/2/2013 8:23:00 AM
MJ Parker Trucking arranged for my Corvette to be transported from Missouri to Massachusetts. I chose them after speaking to Joanne Parker and learning that they are a family owned company and both transport and broker for other carriers - that they have used before. Since everything that I had read on the internet seemed to be a horror story I relied on Angie's list for some opinions and gave then the job.

Comments:

I signed the contract on Friday, September 20 and send the deposit and to my great surprise was notified that within 24 hours that the Corvette was scheduled to be picked up. I contacted the previous owner of the car that evening and the carrier had already called him to let him know about and arrange a suitable time to pick up the car. The driver was professional and polite and loaded the car without any problems and I was pleased that the previous owner had a pleasant experience.
The schedule would have had the car here Tuesday the 24th but the driver had other deliveries on the way that tied him up an extra day and I was informed of the delay and was told he would arrive on Wednesday. I called on Wednesday to see what time to expect the delivery and found out that the driver was on the way and would call ne when he was a little closer but it would be within the next few hours.
The car arrived after the driver called about an hour before the delivery and we met at a parking lot as I live in a rural area and a truck would not be able to deliver to the house. The car arrived and it had less than that 1 mile since it was loaded which was great [and was one of my biggest concerns]. I paid the balance of the contract to the driver and we went through the condition of the car and there were no problems. I expected the car to be filthy from the trip on an open air carrier but it was fairly clean.
Overall this was an great experience with MJ Parker trucking and Joanne Parker and Leanne. When I e-mailed them with a question they got back to me right away and gave me the information I was looking for.
I would not be hesitant to call them again for any transportation needs.
Shipment Details
Origin State:
Missouri
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Joanne Parker
Quote or Order Cost:
$959

Company Response
Joanne Parker from MJ Parker Trucking Submitted this response.
Response Date: 10/2/2013 1:16:00 PM
Thank you so much for the great review. We strive to give great service to all of our customers and appreciate your support in our family business. We hope you are enjoying your new vehicle Best wishes ~Parker Family