Company Response Review Report Review
Communication

Dan Riley Submitted this review about MJ Parker Trucking
Review made Live: 8/30/2012 1:45:00 PM
Only one beef, but it was a headache. On both pickup and delivery, a call was made indicating the pick-up date. On both occasions, that day came and went with no call being made to reset the date. I had to call them to get the revised information. It's not fun being told "I'll be there, and then you make sure you are available, and you kill a whole day waiting.
Shipment Details
Origin State:
Virginia
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5542-CQ
Quote or Order Cost:
$1104

Company Response
Joanne Parker from MJ Parker Trucking Submitted this response.
Response Date: 8/30/2012 2:05:00 PM
Dan, Thank you for posting a review. Unfortunately the driver had a hickup in his getty up. I apologize that he did not call in a timely manner. Once Vic was aware of the situation, he was on top of the driver and it went a little smoother. Moving cross country is a challenge. The driver was a little slow with pickup but he made his delivery within the delivery window. Hope you enjoy CA. Best Wishes ~ Parker Family