Company Response Review Report Review
1st time mover

Bill Warden Submitted this review about MJ Parker Trucking
Review made Live: 8/17/2012 1:05:00 PM
I was worried as a first time mover giving my vehicle to somebody unknown. MJ Parker brokered my move to StarTransport and they did a fine job. One day late on pick and on-time delivery. With so many transporters, who do you trust? I suppose these reviews are one way but nothing is perfect- I can tell you I had anxiety. Parker does both transport and brokering- notice they have review as both Parker and MJ Parker. I paid 10 percent up front and cash on delivery- another reason to be nervous but it seemed to work out just fine. If that is acceptable industry practice there is definitely room for bad actors. I videoed the inspection process and every inch of the car as well as the transport vehicle license and insurance. Maybe this is going too far but seemed reasonable to me, the driver was a little annoyed.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
5658-DU
Quote or Order Cost:
$1100

Company Response
Joanne Parker from MJ Parker Trucking Submitted this response.
Response Date: 8/17/2012 2:49:00 PM
Bill, Thank you for the review. I am glad that you took pictures of your vehicle. Most drivers do not take pictures and customers do not realize that the damage was there before the vehicle was picked up and the driver missed it on inspection. With the amount of vehicles transported everyday, transportation damage percentage is very low. Thanks for hanging in there with me. Best Wishes ~ Parker Family