Review Report Review
auto transport

Folami Submitted this review about Lynx Freight Inc
Review made Live: 6/28/2024 11:18:00 AM
My rating is a 0. I contacted them 3 months before my move just to feel out pricing. I didn't have all the details of my move yet and informed them of that. The individual I was communicating with insisted I still make my deposit to lock in my price & it was ok to change the info later. That wasn't true. Roughly a month in advance I provide the move date and addresses for pickup and drop off. At that time I am asked to remind them of the price I was quoted. I resend the quote they sent me and I'm told ok. No mention of a price change occurs. A week later I realize it would be best to leave a day earlier, but understand that I might not be able to change the date. So I inform them it would be easier for me to move it up, but I understand if that isn't possible. I'm told I can change the date and again no mention of a price change occurs. I ask about details. They say they won't know until 1 day before. I mention, I have to reserve a spot for them to pick up the car and ask if I should reserve the spot until midnight or if they can get it by seven. And tell them I need this info to arrange the time of my flight. He assures me that 7:00 PM is fine. 4:30 Pm the day before the pickup he calls me to tell me the cost is 200$ more due in 3 days. I don't have 200$ extra dollars. I received a loan for the move based on the prices I was quoted. -He claims it is not his fault-the movers want that, then he says its my fault because I changed information weeks ago, then says my budget doesn't matter. Its too late to find a mover so I have to borrow money. Then the transport vehicle gets in an accident. They can't be there by 7:00. I have nowhere to leave my car and no one to leave keys with. I tell them to cancel the transport. I cancel my flight and drive 12 hours. The next day he claims to be looking into the refund. But then he calls and says he has the transport vehicle & won't be refunding my deposit because he earned it by finding me transport. Please run away.
Shipment Details
Origin State:
Indiana
Pickup:
Never
Destination State:
Mississippi
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
350
Quote or Order Cost:
$550