Company Response Review Report Review
No Service provided but still charged me

John Submitted this review about Lightning Auto Carriers
Review made Live: 7/27/2010 12:12:00 PM
After posting my vehicle on the board, nothing happen for about 12 days, two days after their contract terms for providing service. Then they arranged for pick-up through JAH Works trucking (look up JAH Works to see my review on them). JAH Works never came through even after setting a pickup date & time. Brad at Lightning re-posted my vehicle and after waiting a few more days, I decided to cancel with Lightning & go directly to a carrier ( I used Coast to Coast & highly recommend them).
When I called Brad to request a refund of my $100 deposit, he refused. Nice huh??

So no service, but he feels compelled to take my money anyway. Don’t bother with these guys; go direct to a reputable carrier.
Shipment Details
Origin State:
Connecticut
Pickup:
Never
Destination State:
Utah
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Brad
Quote or Order Cost:
$900

Company Response
LIGHTNING AUTO CARRIERS from Lightning Auto Carriers Submitted this response.
Response Date: 12/23/2010 2:51:00 PM
WE WISH WE COULD HAVE HELPED JOHN IN THIS CASE. WE DID HAVE HIS VEHICLE DISPATCHED BUT JAH WORKS FAILED TO DO THERE PART. WE NEVER CHARGED JOHN'S CARD A SINGLE PENNY. HE JUST ASSUMED WE DID.