Company Response Review Report Review
BAIT AND SWITCH TACTICS

M. H. LARO Submitted this review about KarMagik
Review made Live: 8/21/2008 9:17:00 AM
VERY UNHAPPY WITH KARMAGIK!!! STATED A PRICE OF $770.00 WOULD BE AVAILABLE, BY THE TIME ALL WAS DONE, IT COST ME $1010.00. PICKUP WAS VERY VWERY SLOW, IT TOOK OVER TWO WEEKS TO ALLEGEDLY FIND A TRUCK FOR TRANSPORT.
THEY POST A GREAT SALES PITCH, BUT FAIL TO DELIVER. I THOUGHT DAS WAS BAD, KARMAGIK TOPPED THEM.
AS OF THIS WRITING I STILL DO NOT HAVE MTY VEHICLE.
Shipment Details
Origin State:
Arkansas
Pickup:
Late
Destination State:
Ohio
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
667
Quote or Order Cost:
$1010

Company Response
Debi Kane from KarMagik Submitted this response.
Response Date: 8/22/2008 4:18:00 PM
We as a company appreciate Mr Laros business but would like to respond to the review he posted about us. We did put a lot of work into moving his vehicle and unfortunately were unable to get something close to his total quote price. We presented to him the best number we were able to obtain and he took it. We do not pull Bait and Switch tactics as customers are forewarned about the price being a quote. We are able to find a large percentage of our customers a deal close to if not better then our quote and they are all happy. Unfortunately in business, everyone cannot be satisfied and this is just an example.