Donna, I was nothing but professional and answered all your calls and problems. You were told to put only up to 100 pounds in the vehicle and nothing above the window level, but when they got the car it was jammed to the roof, barely able to see out the rear window and I got pictures from the driver. The shipment was set for June 1St and was delivered on that date, so you lied it wasn't late. The driver wanted $300.00 more for the weight in the car and I went out of my way to call them and make sure they only took $100.00 saving you $200.00 because you did not listen to what I said. This Is a false review of our company and you can see we take care of our customers in every way.