Company Response Review Report Review
Promised delivery but nothing happened!

Curtis Submitted this review about Interstate Auto Movers
Review made Live: 4/3/2012 11:25:00 AM
Around the 1st of March I was contacted by AAna Garcia after attempting to get an online quote to have my Porsche shipped from Waretown NJ to Chesapeake VA. My shipping dates were between 28 - 30 March 2012. I was informed by Ana that these dates would be easily acheived and all i had to do was give her the $150 deposit through PAYPAL to get the ball rolling. I agreed to do so and was totally prepared to pay the driver once the vehicle was delivered to CHesapeake the remainder of $225. Since this transaction took place i have been called by numerous other transport companies explaining to me that i have been had by IAM. MY CAR WILL NEVER SHIP! Is what they told me and now i agree! Over the past 8 days i have been leaving daily emails atempting to contact IAM but no one will return my request for assistance. I am not finished trying to get my vehicle or my $150 deposit back. If anyone has a clue where I should go from here, I'm all ears. IAM needs to get out of the business and find another line of work. It is really ashame that a racket like this is allowed to stay in business this long and continue to take advantagd of hard working Americans. Shut them down.
Shipment Details
Origin State:
New Jersey
Pickup:
Never
Destination State:
Virginia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Ana Garcia
Quote or Order Cost:
$375

Company Response
Marcus Goldberg II from Interstate Auto Movers Submitted this response.
Response Date: 4/11/2012 12:11:00 PM
We apologize for the delay. There were several issues beyond our control with respects to mechanical failure and a serious driver illness. We have refunded your deposit according to the terms of the agreement. MG