Company Response Review Report Review
Poor Service/Slow Refund

Craig Freeman Submitted this review about Hurst Auto Transport
Review made Live: 9/15/2005 10:57:00 AM
Contracted Hurst To Move Vehicle from MO to MT. After 45 days it became apparrent they were not going to be able to get the job done. I then cancelled the order and hired someone else. I requested a refund of my $200.00 and was told it would be mailed out in a couple of weeks. The check never came, after numerous phone calls I did receive a refund over 90 days later.

I beleive they get your $200 and hope you forget about it or get frustrated and just give up on getting it.
Shipment Details
Origin State:
Missouri
Pickup:
Not Provided
Destination State:
Montana
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
22505
Quote or Order Cost:
$695

Company Response
Amber Rae from Hurst Auto Transport Submitted this response.
Response Date: 9/15/2005 10:57:00 AM
I apologize that the refund was not issued in a timely manner. I, Amber Rae, started working for Hurst Auto Transport 08/25/2005. I cannot go back to undo the order history, but can, however, give the necessary attention to what has been brought to my attention in the time frame I have worked here. Thank you for all patience and understanding. Sincerely, Amber Rae