My shipping experiance with, Horseless Carriage Carriers Inc, was the pinnacle of perfection in every way. I have been in classic cars for over 30 years along with close friends, and we have all shipped cars from California to Michigan, and have told stories of our shippers and their performance. Many unfortunate things have taken place over the years with other shippers and I will not spend any time on them, but can only say that we all use Horseless Carriage at this point.
For starters, the first contact with them is polite and professional, they took the time to address each and every question or concern that I had in great detail. After the process was started, I found that I was still coming up with little things that I wanted to know and was able to reach them, and get the answers needed every time.
I was working with a friend on the other end, and did not want to waist any of his time with shipping issues as he had already gone the extra mile for me.The car was picked up right when they said it would be, loaded safely, and gone in no time. This of course was no easy job as the cars brakes would put you through the windshield if you so much as thought about touching the peddal. The driver was well dressed, very professional, and a pleasure to deal with. No second thoughts, or new found concerns, after meeting him or watching him load the car.
The truck followed the schedule outlined just as I had been told, as there was other cars in with mine, and they to needed the same care in there transport.
The driver contacted me right when they said he would, and he and I set up the drop off. He was right on the money.
Again, the driver was very professional and a real pleasure to deal with. My new baby was delivered with great care, even with brakes that had a mind of there own. I must say at this point, that I was told about the brakes, the car was large, a close fit in the truck, and the care taken by the driver was awsome. To watch him unload you would think everything was working fine. When I moved the car from the street to the driveway I thought I was going to fly through winshield, across the hood , and then be run over be my own car. A true testiment to how they deal with so many cars, all operating differently, and do a great job at it.
The truck was very nice, very clean, and all the doors and the lift worked perfectly. It was a fully enclosed trailer, and well worth the few extra bucks spent.
As a general overview. They shipped from northern California to southern Michigan in a fully enclosed trailer ( hard side, and top) for $1750.00, on time, perfectly. I cant thank them enough for the great job done. I will say with all of the horror stories over the years involving other companies, as I try to save a buck, It is well worth a couple extra dollors for this level of service, The peice of mind that comes from the use of a company like this is priceless.
Thanks guys,
Marty.
