Not the cheapest transport, but certainly timely and safely delivered my vintage car from CT to CA and this was during winter season (Feb 2018). This company uses their own transporters unlike other brokers who bid out to other drivers. Consequently, the promised time for pickup was more based on weather conditions, rather than them finding a driver. The driver took care to ensure car was safely transported and assisted me to ensure the vehicle was safely transported to my residence given that the size of the truck required drop off at some distance from my residence. My car was transported with a number of other very expensive vehicles, and I can tell the driver Paul took care for of the transport and vehicles during transit. My only gripe was that communication and update were not the greatest ( I had to reach out to them for updates and request my BOL and ask for timing- they never initiated updates to me) and I was surprised to get a call the day before arrival without more advanced warning. It is, after all, a transport company so I suppose one wouldn't expect the greatest "communications dept." (hence a rating of 4 for "hold time" and 3 for "customer service"). Other than that, I would definitely recommend using them and an overall rating of 5, especially if you care about your car being safely delivered across the country.
Shipment Details
Origin State:
Connecticut
Pickup:
On Time
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
75108
Quote or Order Cost:
$2500
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