Review Report Review
Review of GrifoAuto Transport

DC Submitted this review about Grifo Auto Transport
Review made Live: 7/14/2015 12:42:00 PM
I Googled auto transport. I got a site that gathered my info then had SEVERAL transport companies contact me. Andy at GrifoAuto Transport was the first person to respond and who I ultimately did business with. He gave me the best price, about $80 less than the competition, and delivered the car when he said he would. It was my first time shipping a car so I had a bit of a learning curve. Andy was prompt and responsive. I would use them again. The things I didn't like about the experience were he had trouble finding a drive for the price we originally negotiated. He called and asked for $50 more for the transport. I couldn't do it as I was on a budget. He said he'd take it out of his cut and he did. I'd recommend asking for the terms and conditions first, before you commit to a shipping order form. This company charges a $75 cancellation fee. Others do not. Be aware of that BEFORE you sign on to have them find a driver for you. The driver called me on Sat and said he'd deliver the car on Sunday. He called again on Sunday and said he was sick and that he'd deliver the car on Monday. It was close enough to the date Andy provided and these drivers act as independent contractors which the transport companies bid out jobs too based on the planned routes of the drivers. The driver kept in good communication with me and got the car delivered in the range of dates i was provided so i was happy with that.
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
22530-JW
Quote or Order Cost:
$650