Company Response Review Report Review
EXCELLENT

Al Smith Submitted this review about Great American Auto Transport
Review made Live: 1/31/2011 8:18:00 PM
These guys are THE BEST "hands down". I placed an order in December and I wasn't in a hurry to transport nor did I have a lot of cash for the rather expensive order. I applied online and got bombarded with calls IMMEDIATELY. Everyone was singing the same ole song about how they couldn't find anyone to transport my vehicle on my budget. Well I was getting discouraged and about to commit to a company and then ROGER called me! I almost didn't answer because I was tired of hearing the same story about how much more it would cost over my budget but I answered anyway and I'm glad I did.

Roger asked how soon I needed to move the vehicle and what was my budget. I told him I wasn't in a hurry and could wait until he found a price in my range. We communicated off and on and he called and said he had it handled @ my price of $550.00 (from MO to CA). I had companies debate with me that it wouldn't be done and the price would change after pickup.....ALL kinds of "BS". My moto is to do business with those that appear to genuinely "help" you and off all the companies out there NONE of them gave me this impression execpt Roger. EVERYONE else was only focused on what they COULDN'T do for me instead. So the others lost my business.

Roger and Aaron should corner the market on this industry....it's not about how much each deal will bring separately.....they "listen" to their customer....THEY DELIVER.....they just do things RIGHT! I appreciate companies like this because it reminds me that not ALL business and more importantly not all "people" are heartless and just "doing their jobs" they were hired to do. They go the extra mile to deliver your vehicle along with customer satisfaction!

No damages.....delivered & picked up on time.....killed EVERYONE on pricing.....great communication.......no pressure. I'm in sales so I know good service.......USE THEM EXCLUSIVELY!!!
Shipment Details
Origin State:
Missouri
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
376-XT
Quote or Order Cost:
$550

Company Response
Roger from Great American Auto Transport Submitted this response.
Response Date: 2/5/2011 5:18:00 PM
Al, Thank you for such a wonderful review! We love it when customers are so enthusiastic about what we do. We work extremely hard to keep our customer service at a level that cant be beat and love seeing it pay off in the form of a happy customer! Feel free to call us anytime day or night should you ever need our services again. Aaron-303-524-9122