Company Response Review Report Review
DO NOT USE!!!!!!! SCAM

Tom Submitted this review about Golden Auto Transport LLC
Review made Live: 5/28/2013 3:35:00 PM
Do not believe this company's response... I have a contract and AM a paying customer. Russell was very quick to return my call to obtain a quote, $300 small trip, sounded fair and he stated how Golden Auto Transport was rated 5 star. SHOULD have done my homework, 12 reviews and 5 stars means nothing. It was confirmed, a pick up for Saturday, all good and Russell assured me that I was in good hands.

Two days later, I received a call from Russell and he asked if it could be delivered on the Wednesday prior to Saturday. I told him no because I have to FedEx a check to the seller overnight and the funds will be there by Saturday. So $40 dollars later... Gone as I could have sent the check regular mail. Thursday, I get a call from Ted??? I thought he was from a different company, he stated it was Golden Auto and that they could have the car delivered the following Wed/Thursday. I told him that I was told by Russell that Saturday was all set. I also asked him if this was a company as they do not answer their phones under the companies name. RED FLAG!!!!!

I called over 16 times no reply... Changed phones with a different area code (I'm military) and you guessed it, they answered. Was given the run-a-round and was told that Russell had a driver set up, call back in a half an hour. I did and not a single answer... Maybe I should submit a fake quote request... I bet they would immediately!

Do yourself a favor and do not waste your time on this scam, you will feel the pain of a BROKER attempting to make a quick buck. My bank has credited me the $100 deposit, I'm out $40 bucks, and now in search for a professional company to take care of my needs.

They will respond to this review and PLEASE do not pay any attention as I have the evidence to back it up. I plan to file with the BBB and Florida General Attorney's office. BUYER BEWARE, if you choose to not heed my warning, expect to pay!
Shipment Details
Origin State:
Missouri
Pickup:
Never
Destination State:
Oklahoma
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Russel and Ted
Quote or Order Cost:
$300

Company Response
TED RILEY from Golden Auto Transport LLC Submitted this response.
Response Date: 6/7/2013 11:47:00 PM
WE GAVE YOU A QUOTE. AND DID NOT WANT TO SHIP WITH YOU BECAUSE O F LOW FEE.. YOU ARE WE DONT WANT TO SHIP YOUR CAR. YOUR PRICE IS TOO LOW. WER TOOK NO MONEY AND DID NOT WANT TO SHIP YOUR CAR BECAUSE YOU DID NOT UNDERSTAND WE MISED QUOTED YOU TROUGH AUTOMATIC EMAIL.. THANK YOU FOR WHAT YOU DO.. AND SORRY WE WOULD NOT SHIP YOUR CAR