Company Response Review Report Review
Cancelled Service

Kathy Gruner Submitted this review about Get it Done Transportation
Review made Live: 6/8/2011 10:03:00 AM
Get It Done Transportation and, specifically, David Pein, were extremely professional and helpful in my attempt to transport our car from Florida to Connecticut. It was through no fault of David or Get It Done Transportation that the transport was cancelled. After finalizing all arrangements, logistics and monetary, a third party, without my knowledge, intervened and cancelled the contract.
David Pein was very helpful in all aspects of this transaction, he was always prompt to return calls and went out of his way to ease the stress, including the return of my deposit, for which I am most thankful.
I would highly recommend Get It Done Transportation and will most certainly call on them again.
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
Connecticut
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7874-ex.
Quote or Order Cost:
$880

Company Response
David Pein from Get it Done Transportation Submitted this response.
Response Date: 6/8/2011 10:13:00 AM
Kathy, Thank you for the 5 star review, even though your order was canceled it was a pleasure to work with you. As out contract stats the deposit is not charged until carrier is assigned, once the carrier was assigned I charged your deposit but once your sister called with other plans I was able to get you that deposit refunded immediately... I will NEVER hold a customer hostage through their deposit. Thank you and hopeful I will hear from you in the future. Dave Pein 954-688-9190