Company Response Review Report Review
Not what I expected

Sheri Submitted this review about G&L Enterprise LLC DBA G&L Brokerage
Review made Live: 4/3/2009 1:21:00 PM
My car was picked up on time, but delivery was a problem. They quoted a Friday delivery which was three days, and the car was delivered late Monday afternoon. I kept in contact with Fred. He did return my calls promptly. He seem to be as frustrated as I was. The car was delivered in good shape. There was no damage and the contents of the trunk was in tact. His driver was from the Fletcher Family Trucking out of Florida. This company was at the high end of quotes, $560 so I felt that I would get what I paid for. Fred was easy to work with, but you are judged by the guys who work or contract for you.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Massachusetts
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
900011947-TG
Quote or Order Cost:
$565

Company Response
Fred Persechino from G&L Enterprise LLC DBA G&L Brokerage Submitted this response.
Response Date: 4/8/2009 5:00:00 PM
I AM WITH SHERI IN BEING FRUSTRATED I ALSO WAS P*** NOT FOR HAVING TRUCK PROBLEMS, BUT NOT NOTIFIING EATHER SHERI OR MYSELF OF ANY PROBLEMS AN NOT BEING ABLE TO CONTACT THE CARRIER.THIS CARRIER HAS BEEN PUT ON OUR DO NOT USE LIST. AS FOR ONLY 2 STARS WE DID ALL WE COULD AT ASSIST THE CUSTOMER AND THINK WE DESERVE A BETTER RATING. THE DELIVERY WAS ONLY 2 DAYS LATE. FRED P G& L