Company Response Review Report Review
Rude service

SARAH Submitted this review about G&L Enterprise LLC DBA G&L Brokerage
Review made Live: 6/25/2008 3:43:00 PM
I spoke with whomever the gentleman was who answered the phone and quickly decided not to go with G&L. The man would not let me ask my question without interupption and when I did ask (how long of a pickup wondow do they need) he explained it may take 10-12 gays to transport my vehicle...that was not my question though. I re-itereated ok so it may take 10-12 days to get someone to pick up the vehicle inmitially? His response: "thats all I can get lady"...yada yada. I said ok thank you, he then preceded to hang up without a thanks for calling or goodbye. I'd rather pay an extra $100 for a service that is knowledgeable and listens to the customer, not to mention thanks them for their interest.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
New York
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
80062411-JX‏
Quote or Order Cost:
$1385

Company Response
Fred Persechino from G&L Enterprise LLC DBA G&L Brokerage Submitted this response.
Response Date: 7/13/2008 5:44:00 PM
THIS LADY DEMANDED I GIVE HER A GARANTEE DATE FOR HER CAR TO BE PICK UP. SHE SAID OTHER COMPANYS SHE HAD TALK WITH SAID THEY COULD,SO I SAID THEN CALL THEM.