Company Response Review Report Review
VERY DISHONEST

Jennifer Submitted this review about Flofield Inc.
Review made Live: 4/30/2009 10:51:00 AM
Read the reviews for Advanced Logistics, same company. Just like the 70+ other reviewers, we were quoted one price and when the car was about to be delivered, the driver told use it would be an additional $200 per vehicle (we shipped two vehicles with them). Andy was rude and even hung up on us! He said fuel prices went up so he had to charge more. The contract said it could go up by 10% but my math tells me that 10% of $700 is only $70, not $200. Even then, he could not provide any proof of the gas pricing going up within the last few days. We called the actually trucking company (Flofield is just a middle man), and they said they DID NOT change the price to Flofield.

Their roost is to give the lowest quote, get your business, then try to charge you more once your vehicle is in their control and they think there is nothing you can do about it.

Save yourself the hassle and go with an HONEST company. The cheapest price is not always the best. Cut out the middle man and call the truck company yourself!

If for any reason you doubt their professionalism, just check out the responses they have written to the other complaints on here. Calling past customers idiots, and saying they don't know how to read is far from a company I want to deal with!
Shipment Details
Origin State:
North Carolina
Pickup:
Late
Destination State:
California
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
115097-DH
Quote or Order Cost:
$702

Company Response
Andrew from Flofield Inc. Submitted this response.
Response Date: 4/30/2009 11:27:00 AM
this customer Crotinger indicated that he wanted 1 car picked up one date and then the second car picked up one week later, as per signed contracts, a couple of days later his wife called and asked if both cars could go on the same truck, I said that I will call the driver and find out, he indicated that he could but it would cost $100.00 additional, I immediately called the wife and told her, she replied go ahead and we did, now she of course is blaming us. The customer never indicates that the job was done perfectly and very fast. Also, Advance Logistics has nothing to do with this company