Company Response Review Report Review
NOT SO HAPPY.....

Pamela Submitted this review about Federal Auto Shipping
Review made Live: 3/20/2012 1:19:00 PM
I USED FEDERAL BECAUSE THEY HAD A REASONABLE PRICE TO SHIP MY CAR ACROSS COUNTRY. I CALLED ON MARCH 1...ALAN WAS NICE AND FRIENDLY. I GAVE ALL OF MY INFORMATION AND TOLD THEM WE LEAVE HEADING TO COLORADO ON THE 20TH HE SAID THAT WAS FINE AND GAVE ME A PICK UP OF THE 12TH. MY CAR DID NOT GET PICKED UP I DID NOT RECEIVE A CALL SAYING THAT MY CAR WOULD NOT BE PICKED UP... I HAD TO CALL THEM. I UNDERSTAND HOW THE CAR SHIPPING BUSINESS WORK BUT IF 3 WEEKS WASNT ENOUGH TIME TO SHIP THEY SHOULD HAVE SAID THAT WAY I COULD TAKE MY SERVICE ELSE WHERE.
Shipment Details
Origin State:
Kentucky
Pickup:
On Time
Destination State:
Colorado
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
131865-BO
Quote or Order Cost:
$650

Company Response
Moses from Federal Auto Shipping Submitted this response.
Response Date: 3/20/2012 2:53:00 PM
Pamela was not charged a penny. Federal Auto Shipping offers a Free service until we locate a carrier to ship your vehicle. If your vehicle does not ship, you do not pay and Pamela did not pay anything.