Keith Gerken
Submitted this review about Express Auto Transport Review made Live: 2/18/2010 11:37:00 AM
Lisa H was very Good at getting thing set up and Started. After That the Dispatcher for the truck he had lined up I asked if this is the Name of the Co to get the Money Order made out to? He said Yes, So after getting the money Order made out, Dispatcher afer 2 Phone Calls gave me the Drivers Phone # after leaving the Driver a Message, with no Call back. I called agian after 1 1/2 Days. Because Dispatcher said would Deliver on Sunday, I got a hold of the Driver on Sunday said that He got my Message and said for some unknow he Though I wanted Mon or Tue Deliver?? In which the Message I left was to Call my House to Meet him at a Truck Place. with the Money order. Don,t know how He got change Deliver Date out of That??? So after Finding out that he would not Deliver till Tue and that the Money Order was made out to the Wrong Trucking Co. So I had to Pay to Get that Changed The Time as of Deliver said would be around 5:00 to 5:30 in Which was more like 8:00 With out a Call. I guess I want to Much when To comes to Delivers. I would not ask for them to Move anything for Me Again.
But Lisa was the Best Help I Had. So Thanks Lisa
Shipment Details
Origin State:
Florida
Pickup:
Late
Destination State:
Nebraska
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Y0012417632
Quote or Order Cost:
$950
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