Review Report Review
Exit 15 Trucking & Honesty First not so honest

PermaFrost Submitted this review about Exit 15 Trucking
Review made Live: 7/2/2010 3:33:00 AM
I booked via Honesty First a pick up in Addison, Illinois on a Monday to be picked up Wedesday w/delivery in Las Vegas. I was told $600 for a 5-7 day door to door drop off by Dave at Honesty First & figured the Infiniti Fx 45 would arrive in Vegas by the following Wednesday (7 days). Car was picked up w/no problems until the dispatch company Exit 15 Trucking, out of Salt Lake City, Utah, told me the carrier truck had broken down.
The Exit 15 Trucking dispatch was not accepting my numerous calls on Monday & I finally reached them on Tuesday to get status on the vehicle. A/c compressor issue. Well, the vehicle never arrived on Wednesday as told by Dispatch at Exit 15 Trucking. I contacted Honesty First b/c they were the original booking co. I contacted. Dave told me there was miscommunication & bla bla bla just to keep me cool. His (818) California # was answered somewhere on the East Coast. Not sure if they are in Cali. as it states on internet ?
So, today is Thursday night & the vehicle arrived at Midnight in Las Vegas w/delivery from another company that took over duties from Exit 15 Trucking. Thank the Lord.. Not sure if the Midnight delivery makes it 2 days late or not ? Doesn't matter at this point at it made it not knowing if it would make it or who was taking delivery?
I was ready to drive to Salt Lake City myself to pick up & drive. I can't even tell you the person or persons
as contact w/Exit 15 Trucking as I wanted some answers & I certainly was not getting Honesty as the Honesty First company claims. This is the 3rd Vehicle I've shipped in the past 2 years & never had any issues. Previous vehicles arrived w/in 2-3 days from New Orleans. Should've booked w/them for the same price..
Good luck w/the above companies I mentioned b/c they have 0 integrity & will call you back a few days after you've already booked & given deposit.
Shipment Details
Origin State:
Illinois
Pickup:
Late
Destination State:
Nevada
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Load # 313
Quote or Order Cost:
$600

Car Condition
  • Vehicle was dirty