Company Response Review Report Review
Truck Transport

Kevin Submitted this review about Exclusive USA Auto Transport
Review made Live: 10/3/2013 11:41:00 PM
After a week of mulling over the different transport Companies I went with Exclusive USA Auto Transport, Tues verified price signed contract and gave credit card # for deposit. Fri. was contacted with a few questions and the name of the driver. Sat. got a call from driver ready to pick up vehicle. Got a call from the seller of vehicle saying truck was picked up and said driver was friendly and helpful should be my place Mon. Sun. afternoon driver calls gives me time of arrival for Mon. Arrival was on time and driver even helped me get vehicle into driveway, not an easy task for just the 2 of us!. Deposit wasn't taken out until name of driver was contacted. The only thing more I could have asked for was a little more contact between signing contract and assigning a driver I was new to doing this and was not sure of procedure. Al in all keys were delivered with Title in glove box on time very friendly driver. I will do this again with Exclusive but I'm a little more informed of the process now. Over all I was well pleased with the end result and wont hesitate to buy a vehicle again and have Exclusive contract the job for me !
Shipment Details
Origin State:
Nevada
Pickup:
On Time
Destination State:
Missouri
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#29622-it
Quote or Order Cost:
$800

Company Response
Chris Johnson from Exclusive USA Auto Transport Submitted this response.
Response Date: 10/15/2013 12:57:00 PM
Thanks for the business and the positive review Kevin. We apologize for falling somewhat short on the communication end and will use your input definitely to move forward and make this company even stronger in regards to customer satisfaction. If you ever need to transport a vehicle in the future we would be more than happy to assist you.