Company Response Review Report Review
Complaint

Frances Colley Submitted this review about Exact Transport LLC
Review made Live: 4/22/2021 5:29:00 PM
Adam Noah was supposed to set up transport for a vehicle from Georgia to Indiana. There were excuses every time a driver was supposed to pickup and did not. After leaving a negative review, Adam texted me trying to say my review was uncalled for and that he was going to dispute it.
Shipment Details
Origin:
Pembroke, Georgia 47111
Pickup:
Never
Destination:
Charlestown, Indiana 47111
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3868-BZ
Quote or Order Cost:
$950

Company Response
Adam Noah from Exact Transport LLC Submitted this response.
Response Date: 6/4/2021 6:42:00 PM
We provided the client with a carrier. Unfortunately, the carrier broke down, which was out of our control. We attempted to replace the carrier last minute but not a lot of drivers run this specific route. Of course, the client was compensated.