Review Report Review
review

L sutter Submitted this review about Evergreen Auto Transport
Review made Live: 10/10/2010 9:35:00 AM
This is my second experience using this company. I would have to say that overall both experiences were better than average. Customer service reps are proficient and friendly, prompt in returning phone calls. The drivers on both occasions were friendly and very affable. The last driver was behind schedule but as I didn't need my vehicle I wasn't fussed about it. I was originally quoted 1046.00 and so I called another company and received a quote of 950.00. I did not know that one company had been absorbed by evergreen, so in any case I went with the lower quote. My contact person Lori was extremely friendly, helpful and efficient so that made for a satisfactory experience. The only down side is they don't do credit cards so twice I had to provide a check over the phone and that was the least efficient step, as there was plenty of money in the account one check didn't clear, then another didn't. They called to see if they had routing # or check # wrong, so I then received a nasty phone call from there legal department with a nasty message. I promptly took care of the bill, so aside from all that unpleasantness it was very satisfactory....
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
New York
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
510880
Quote or Order Cost:
$950

Car Condition
  • Vehicle was dirty