This is entirely untrue. We had your driver reserved for the 22nd of May pickup date in advance. You were requesting an exact pickup time. I wasn't able to confirm an exact pickup time with him until the morning of pickup as he was busy with other cars to pickup in the area, but that he would give us at least a 4-5 hour advance notice so you could prepare. I told you not to worry that he would let me know the morning of and I would let you know as soon as he does. I left the office for the day at 8pm. When I got to the office in the morning, I saw your missed calls and emails that were place the night between 9pm and 11pm. You were belligerent and requested a cancellation. As promised the driver called me shortly with an exact pickup time and I tried to reach you but to no avail.