Company Response Review Report Review
Worst out there

Matt Submitted this review about ECC Transport Inc.
Review made Live: 8/12/2014 7:14:00 PM
These guys promised me a great price and even put everything in writing. But at the last minute they called and said that they wouldn't be able to make the pick up of my vehicle.
They tried to lie to me and say that the driver blew a head gasket loading a Cadillac on his trailer. That doesn't even make sense! They took me for an idiot.
Then they told me that they would try and find something within the next 24-48hrs but there was no guarantee.
Naturally I was mad but instead of trying to make it right for me as a customer "Jonathan" wouldn't even let me say 3 words without talking over me.
He was furious when I told him that since he broke the contract I wasn't going to do business with him and then panicked when I demanded my money back.

If you hire these guys make sure you have a plan B because you'll need it. These guys obviously cant be trusted and have no idea what they are doing.

Stay clear and spend your money on someone that will actually do what youre paying for
Shipment Details
Origin State:
Utah
Pickup:
Never
Destination State:
Maryland
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
12493-LE
Quote or Order Cost:
$950

Company Response
lazaro candelaria from ECC Transport Inc. Submitted this response.
Response Date: 8/13/2014 1:53:00 AM
We apologize for inconvience . mr.Rasmussen I am familiar with this order we we're suppose to pick up on 8/11 but truck company had mechanical problems . We offered to find someone else but u refused to allow us to find another company. Note that 8/12 was pick up date.Since u demanded your money back as you wrote in your review. Your case has already been sent on 8/13 to billing for a refund in which by contract we have 5-7 days to return your deposit.We apologize for inconvience and I hope you can write a review when you are refunded your deposit.