Company Response Review Report Review
Poor show

Adam Submitted this review about Domestic Auto Transport
Review made Live: 10/28/2010 12:54:00 PM
I've used Domestic Auto Transport ( DAT) a few times in the past, I am uncertain at this point if I shall use them again.
Occasional difficulties getting my contact to call me back with information can be a pain.

Truck driver tried to rob, yes ROB, a lady member of my staff who was designated to accept the delivered vehicle!
She made the driver count the cash balance TWICE before writing down he had accepted it on the receipt. The driver then wrote down $75 LESS than he had been given. Honest mistake, no, a 10 year old can count to 875 .

it would also help if the driver, the ONE person who actually comes into contact with the customer, could have a basic knowledge in the English language. If I need to speak Spanish to complete the transaction, I shall expect to pay 875 Pesos next time.

After notifying the truck owner and DAT about the drivers actions, I received ZERO feedback, surprise surprise.

I'm also waiting, very patiently I may add, for my $100 back from my last two reviews. Strangely enough accounts never seem capable of mailing them to me (I'll take a debit card DAT, the same way I gave you MY monies) After many inquiries into my missing loot, it would seem the accounts department are, to all intents and purposes, on a very long vacation (probably with my money)

So I look forward to receiving my next $50 for writing this review, I am not however, unless I wish to turn blue and die, going to hold my breath waiting for it!

I shall look forward to the CEO of the company calling me tout suite offering his sincerest apologies, or, maybe not?
Shipment Details
Origin State:
New Mexico
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3872111
Quote or Order Cost:
$1150

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 11/2/2010 7:31:00 PM
Adam, the 3 times you've worked with us have gone extremely smooth and it's unfortunate there was a language barrier with the driver. I'm happy to know you've talked with Mike the owner about the inconvenience and everything is taken care of. -HOLLY AND MIKE 360-834-6013