Company Response Review Report Review
Great Service - Best Auto Transport I've ever had

Shelby Seward Submitted this review about Domestic Auto Transport
Review made Live: 10/19/2010 8:03:00 PM
Domestic Auto Transport did a great in helping my Honda Civic from Texas to Washington. At the last minute I decided to ship a vehicle and didn't think I'd have any luck in getting someone to pick up my car so soon for such a long distance. Holly did a fantastic job in getting a carrier to have me price my vehicle appropriately to get it picked up quickly. Within just a couple of hours I had a call back saying that a carrier had accepted my bid and that they'd pick the vehicle up well within the week I had given them. The transport showed up a day early and arrived a day early as well. During the final day of delivery I had some questions about the delivery due to the transport carrier saying they’d arrive in the A.M. but then didn’t come. I called Domestic Auto Transport back to see why they didn’t arrive when they said they would and contacted the carrier quickly to get an answer. The vehicle ended up arriving that evening. I couldn't have asked for a better experience when I've heard so many horror stories about auto transport. The confirmation emails about order status, the carrier, and followup after the delivery were all quite helpful.

Timeline:
-I called Monday for the transport
-2 hours later a confirmation on a carrier for a $925 price
-2 days later the vehicle was picked up just south of Houston in Texas
-6 days later the vehicle arrived ahead of schedule by one day
Shipment Details
Origin State:
Texas
Pickup:
Early
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3871397
Quote or Order Cost:
$925

Car Condition
  • Vehicle was dirty
Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 10/20/2010 7:17:00 PM
Shelby!! You are so awesome :) It was such a pleasure working with you and I hope you move another car so we can work together again! -HOLLY 360-834-6013 or holly@domesticautotransport.com