Company Response Review Report Review
Tara Neyer

wychung Submitted this review about Domestic Auto Transport
Review made Live: 1/20/2010 5:08:00 PM
Tara did a good job on shipping my car. She was very patient with me and responded my calls or email quickly. In my case, I was moving from New York to Texas and flew to Texas on 1/6/10. At the beginning, my tentative date for pick up was between 12/30/09 and 1/4/10 and to deliver the car after 1/7/10. However, due to many reasons (mainly the holidays), there is no driver to pick up my car until 1/12/10. I was very anxious before I left for Texas, because I didn't know whether or when my car will be picked up and needed to decide how long I was willing to wait. Also what to do if the car did not get picked up. Tara did everything she could and though no driver in the initial tentative date, a driver was scheduled on 1/7. Once that's done, everything went reasonably well. The delivery was delayed for few days (scheduled for 1/15, delivered on 1/19), but I think it's within reasonable time frame. Overall it was good, and I'll use this company again in the future. Just have backup plans and wider pick up and delivery dates.
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
381184
Quote or Order Cost:
$900

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 1/20/2010 8:39:00 PM
Thank you so much! It was my pleasure! I'm so glad everything finally worked out. A little tricky, but we got it done! I hope you enjoy your new home! Remember MY DIRECT #: 360-834-6019 or EMAIL: Tara@domesticautotransport.com! Thanks again! ~Tara =)