Company Response Review Report Review
great service

sung Submitted this review about Domestic Auto Transport
Review made Live: 7/22/2009 12:37:00 PM
I havn't had much experience personally with Domestic auto transport because I was the receiver of the car. I believe the sender had dealt mostly with the customer service and he had nothing to complain about. I was expecting to get some sort of notice from DAT customer service other then confirmation E-mail as I was very anxious of getting this car in time. I believe the sender received all the contact info of "personal assistant" but I did not which was little disappointing. However I called DAT once to update my phone # because my old phone# on their file was no longer valid. I don't exactly remeber who I spoke to but she answered all the questions I had, updated the number and told me she'd call the driver to update him as well. Few days later the driver called a day prior of drop off for an update which was a great relief. Since our neighborhood was quiet packed with narrow roads and housings the driver drove 18 wheeler down to the closest parkinglot to our house where he dropped off the vehicle. I was notified promptly of an arrival and was able to pick it up a day earlier than estimated arrival date.
Me and the sender decided to use open carrier so car was covered with some road dust but other then that car was in great shape.
I would love to use DAT again and would recommend it to anybody.

Shipment Details
Origin State:
Nevada
Pickup:
On Time
Destination State:
Virginia
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
860577
Quote or Order Cost:
$959

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 7/27/2009 11:17:00 AM
Thanks for putting in a review for us Sung I appreciate it, even though we didn't have that much contact, the little we had was still pleasent! ~Casi~