Company Response Review Report Review
Domestic Auto Transport

JY Submitted this review about Domestic Auto Transport
Review made Live: 5/2/2012 12:17:00 AM
Car was picked up several hours late by the motor carrier secured by Domestic Transport. Car Carrier driver did not secure car properly and it actually back rolled down the carrier ramp while I was watching, fortunately it did not hit a nearby tree or suffer damage. I do not hold Domestic Auto Transport responsible for the negligence of the Car Carrier they contracted.

Car was delivered to destination 2 days before expected arrival date which was excellent considering the contract with Domestic Auto Transport for delivery was completed less than a week before car was picked up.

I would use Domestic Auto Transport again.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Late
Destination State:
California
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1599
Quote or Order Cost:
$1500

Company Response
Terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 5/2/2012 10:51:00 AM
Kimberly@Domesticautotransport.com 360-834-6013 Jim, I'm sorry the carriers estimate time for pick up was a little off, but please remember they are estimated times for pickup and delivery, which shows true since they were 2 days early for delivery. I did not hear anything from you or the carrier about the vehicle rolling down the ramp. I wish someone would have told me so I could have taken care of that with the carrier. Please call me if you need anything... Kimberly