Company Response Review Report Review
Don Treece

Barbara Rutter Submitted this review about Domestic Auto Transport
Review made Live: 10/4/2011 7:47:00 PM
This was my first time shipping a vehicle and the people at Domestic Auto Transport were very helpful and clear in explaining the process. My car was picked up on a Tuesday and should have been delivered Friday. However, the driver did not show up or call all day Friday and Saturday. Don stayed on the issue trying to reach the driver and called me with updates over the weekend as to when my car would get here. I want to stress that the late delivery and poor communications lie on the driver's side and were not DAT's fault. I'm overall satisfied with their service.
Shipment Details
Origin State:
South Carolina
Pickup:
On Time
Destination State:
Colorado
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3965609
Quote or Order Cost:
$1050

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 10/5/2011 12:02:00 AM
Don@domesticautotransport.com / Direct 360-834-6013 Thank you Barbara, I was happy to help you get your Mini back to Colorado, we had a challenge as the driver had some communication issues; that is why we are here, to help solve issues exactly like this. Many customers go with a low price and miss out on the VALUE of having a single point of contact to help during the entire transport process, at Domestic, we GET IT. Call the Domestic team next itme you need a quality transport and 5 star service. Thanks again Barbara, don@domestic