Our outstanding record speaks for itself, including our A+ Better Business Bureau rating. Customer Roger Noels vehicle was picked up early on the 4th day being available in Methuen, MA, which is on the New Hampshire border, and delivered two days later than planned in Florida which is not at all unusual. Most people have a better understanding of the process and are able to deal with small delays, and this was definitely minor. We wish Roger lots of success in all his future endeavors.